Frequently Asked Questions
We are here to answer all your inquiries! On this page, you will find answers to the most common questions regarding bookings, stays, and amenities.
Yes, airport transportation can be booked at the time of booking or by coordination with reception.
Yes, free parking is available for guests, and we also offer valet parking at some branches.
Yes, all rooms have a Qibla direction indicator, in addition to a copy of the Holy Quran.
We accept Mada, Visa, MasterCard, Apple Pay, and some local digital wallets.
Yes, through the "Manage Booking" section on the website or by contacting us. Certain conditions may apply depending on the type of booking.
Check-in begins at 3:00 PM
Check-out ends at 12:00 PM
Yes, according to the regulations of the Ministry of Tourism in Saudi Arabia, non-Saudi couples are required to present proof of marriage upon check-in.
Yes, we welcome families, and we have private family rooms and child-friendly facilities.
Some reservations require a credit card to confirm, but payment upon arrival options are available in some cases.
Simply select your arrival and departure dates and the number of guests, then click "Search" to view available rooms. Select the appropriate room and complete your details to confirm your reservation.
